®
Safety in 20
Safer Workplaces in 20 Minutes
Advisory Service
When a complicated risk, health, or safety issue arises at work, remember you’re not alone. Proactively seeking help before the situation escalates is crucial. Aquatic Recreation Victoria members can now access support through our exclusive partnership with Aquatic Risk Services Australia. Connect with a certified risk and safety professional for a free 20-minute consultation to support you in navigating various challenges, identify hazards and provide actionable tips to manage risks effectively to thrive beyond risk.
Aquatic Risk Services Australia has the depth of experience and expertise needed to help those who work in the industry effectively manage complex risk, health, and safety challenges. Our team provides nationally recognised training across dynamic aquatic environments. Recognised by safety regulators and institutions, we offer a responsive, multi-dimensional approach to engaging stakeholders and regulators. Our comprehensive risk and safety strategies are designed to help you tackle current issues and demonstrate due diligence to thrive beyond risk.
Supporting ARV members...
Frequently Asked Questions (FAQ)
What is the 'Safety in 20' Advisory Service?
The 'Safety in 20' Advisory Service provides up to 20 minutes of free expert advice on risk management and workplace/occupational health and safety (OHS) to members of participating associations. This service is designed to offer quick, actionable guidance.
Who can use the 'Safety in 20' Advisory Service?
The service is available to members of associations or institutes that are part of the initiative, including members of Aquatics Recreation Victoria.
What topics can be covered during the 20-minute advisory session?
The advisory service can cover a range of topics related to risk management and workplace/occupational health and safety (OHS), including but not limited to training, safety protocols, risk assessments, compliance issues, and best practices in safety management.
How do I access the advisory service?
To access the service, call the designated telephone number provided by Aquatic Risk Services Australia. You will be directed to the advisory service option. If no call-taker is available, you can leave a voicemail, and your call will be returned within 3 business days.
How does confidentiality work during the advisory session?
Confidentiality is paramount. Call-takers are required to protect all information shared during the session and will not record personal details of the caller nor pass them on. The service is designed to provide secure and confidential advice.
What if I want to engage Aquatic Risk Services Australia for paid services?
If, during the advisory session, you express interest in or request paid services, the call taker will inform you that the free service is limited to 20 minutes. You will be directed to initiate separate contact with Aquatic Risk Services Australia for any additional services. The call-taker will provide you with the relevant contact details.
How can I get more information about the service or provide feedback?
For more information or to provide feedback about the 'Safety in 20' Advisory Service, you can contact Aquatic Risk Services Australia directly through the provided contact details. Additionally, you can visit the dedicated section on the Aquatic Risk Services Australia website.
What should I do if I have a complaint about the service?
If you have a complaint about the service, please contact Aquatic Risk Services Australia and Aquatic Recreation Victoria immediately. Provide details of the issue, and the matter will be addressed according to the service’s complaints procedure.
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